Multiple reboots have met the same results no change. Tried the same resolutions using Boot WinPE. It seems when that after BIOS and POST, then when hardware is handed off to W10, the USB devices or USB hub fails. (note: D:\WINDOWS\SYSTEM32\Logfiles\Srt\SrtTrail.txt checked). Standard repair option fails to fix or find anything. The ability to access BIOS works fine with each responsive as normal.Īttempts to resolve in WinRE are unsuccessful.
(Note: only one user account on PC).ĭuring start-up, the keyboard & mouse register as normal. There is no ability to login to W10.įurthermore, the W10 lock screen has changed to a default image. Keys strokes or mouse movements are non-responsive. No lights on either device when the W10 lock screen is presented at start-up. Only option was to reboot PC.Īfter reboot, USB keyboard & mouse (Logitech devices) both fail to respond to start-up process. A possibility of missing keyboard drivers may result to shift key not working.I've experienced a very similar issue and need help.Īn external USB HDD was plugged in regular USB working port. Again, it is not easy to approach the entire troubleshooting procedure if it is only some keys that are not being recognized especially by your operating system. In most cases, these keys become sticky and stuck at one point. When other keys together with the shift key just refuse to work, know it is an indication that the shift key has a problem. 5 Common Indications on Shift Key not Working Problemġ) Shift Key Not Working along with Other Keys The Recommended Microsoft Tool to Solve Common Windows Computer Problem 5 Ways to Fix Shift Key not Working on Windows 5 Common Indications on Shift Key not Working Problem
If you find that the problem is not with the hardware, then the other possible causes would be the software part of it such as driver installation. Another cause may be use of outdated drivers or drivers that need an immediate update.
The most possible causes of this problem are dust accumulation on the keyboard. However, you can be able to fix this problem on your own and get back to work as usual. If this key refuses to function, there is no much you can do especially if you need to switch between those important characters and other functions. The shift key on your keyboard is what you use to switch between uppercase and lowercase characters or even other functions. Shift key not working is a common phenomenon especially to Windows OS users.
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